Specially for Watsons members, register for Retailssure today >>>> http://www.fwd.com.sg/retailssure
RETAILSSURE Terms and Conditions:
Registration:
- To register for Retailssure, you are required to provide the information requested on the Retailssure webpage (http://www.fwd.com.sg/retailssure) to FWD Singapore Pte Ltd. (“FWD”), our partner for this campaign. By signing up for Retailssure, you are deemed to have read and agreed to these Terms and Conditions and represent and warrant that; (i) you are a Watsons Member; (ii) you are at least 18 years of age; (iii) you are capable of entering into and performing legally binding contracts under applicable law; and (iv) all information submitted is complete, accurate and up to date.
- Watsons and/or FWD may require you to provide additional information to successfully complete your registration with Retailssure.
- A designated eCard will be assigned to you upon successful registration for Retailssure.
- You are responsible for: (i) maintaining the security and confidentiality of your Retailssure account and eCard; (ii) restricting access to your Retailssure account; and (iii) ensuring that all details provided during registration or at any other time are correct and complete.
- Watsons and FWD reserve the right and in their absolute discretion to accept or reject registrations for Retailssure.
- The exchange policy validity period of Retailssure is within 7 calendar days of purchase for in-store sales and upon receiving the products for online delivery orders. The below conditions apply to all exchange items under Retailssure:
- Exchange is only available to Watsons Members who have successfully registered with Retailssure on its webpage http://www.fwd.com.sg/retailssure from 8 March 2023 to 31 December 2024.
- Exchange is only available to Makeup Products (excluding gift packs, perfumes, nail accessories and makeup accessories), subject to stock availability and in any case limited to the first 5,000 Makeup Products having been exchanged.
The Makeup Product being exchanged can be opened and trialed (at least ¾ full). No depleted, broken or tampered Makeup Product may be exchanged as this fall under Watsons standard refund policy. For Makeup Exchange References, click here. Watsons reserves the right to carefully inspect the Makeup Product being exchanged.
- Exchange must be carried out at Watsons Singapore’s physical stores (excluding at Watsons Jewel) or at Watsons Atriums from 8 March 2023 to 31 December 2024. Watsons Members must be able to present the original purchase receipt (or a copy of the purchase receipt in the case of online purchase) together with the Retailssure eCard at the point of exchange.
- Each Makeup Product purchased is valid for ONE TIME Retailssure exchange only.
- Retailssure exchange can only be made for another makeup item with the same product function (e.g. exchanging brand X lipstick for brand Y lipstick, whether brand Y lipstick is of a different brand, colour, shade from brand X lipstick) , having the same or lower price. Top-up is required should the new exchanged product be of a higher value.
- Retailssure exchange is not applicable to Makeup Product(s) bought in bulk format.
- Makeup products purchased during any Buy 1 Get 1 Free promotion is applicable for Retailssure exchange, when both items are returned for exchange at stores. If only one item is returned, that item can only be exchanged for an item of the same brand and function (e.g. brand X lipstick in rose pink may be exchanged for brand X lipstick in cherry red).
- No refund of cash or any kind is applicable for exchange under Retailssure. For the avoidance of doubt, no refund of cash or any kind is available on the price difference should the original purchased product be of a higher price than the exchanged product.
- Watsons reserves the right to reject any exchange that does not meet the above conditions, or at its sole discretion deems the exchange to be unfit, unreasonable or not in compliance with these Terms and Conditions. Watsons’ decision on any Retailssure exchange is final and no appeal will be accepted.
- Watsons reserves the right to change or modify any of these Terms and Conditions at any time at its sole discretion without prior notice. Any changes or modification will be effective immediately upon posting of the revisions on our website or being displayed at our stores.
- The above is in addition to Watsons’ standard refund policies.
- Watsons reserves the right to reject any exchange that does not meet the above conditions, or at its sole discretion deems the exchange to be unfit, unreasonable or not in compliance with these Terms and Conditions. Watsons’ decision on any Retailssure exchange is final and no appeal will be accepted.
- Watsons reserves the right to change or modify any of these Terms and Conditions at any time at its sole discretion without prior notice. Any changes or modification will be effective immediately upon posting of the revisions on our website or being displayed at our stores.
- The above is in addition to Watsons’ standard refund policies.